Thank you for choosing GreenCity Foods Pvt. Ltd. for your food and beverage needs. We are committed to ensuring a smooth and timely shipping and delivery process within India. Please review our policy below for information regarding shipping methods, delivery timeframes, and related details.

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1. Order Processing Time:

   • Once your order is placed and payment is confirmed, we will begin processing your order. Our team will ensure that your products are carefully packaged and prepared for shipment.​

2. Shipping Methods:

   • We offer standing shipping for our products within India, utilizing reliable shipping carriers to ensure the safe and timely delivery of your order.​

3. Delivery Timeframes:

   • The estimated delivery time for your order will depend on your location within India and the shipping method chosen. Please refer to the estimated delivery timeframe provided during the checkout process.​

   • While we strive to meet these estimated delivery times, they are not guaranteed and may be subject to unexpected delays beyond our control.

4. Shipping Charges:

   • Shipping Charges will be calculated based on the weight of your order, the shipping destination within India, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process.​

5. Tracking Your Order:

   • Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your delivery.​

6. Delivery Issues:

   • In the event of any delivery issues, such as lost or damaged packages, please contact our customer support team at info@greencityfoods.in or call us at 1800 890 6947​ as soon as possible. We will investigate the matter and work towards a resolution.

7. Contact Us:

   • If you have any questions or need further information regarding shipping and delivery within India, please contact our customer support team at info@greencityfoods.in or call us at 1800 890 6947​. We are here to assist you.